Shipping Policy

Processing Time

The estimated time frame is listed in the Specifications module on every product page.

 Most items are request 1-5 business days to handcraft. 

Shipping Time

The estimated shipping time varies from the shipping method.

> Shipping Methods & Price

 Please note that this time frame does not include processing time and not account for 

delayscaused by service or weather disruptions if any. We will remind you of the estimated

 delivery date throughout checkout. After your order is placed, we will email you the

 expected deliverydate and tracking as soon as it’s available. 

*Note: Due to supply chain tension, the production time of some products may be extended. 

Please pay attention to the estimated arrival time on the checkout page.  

> Return

We sincerely want you to be happy with what you’ve ordered. If you are not totally satisfied with your items,

 please do not hesitate to contact our customer service team. We offer 10-day returns and exchanges

 service to ensure you left as happy as possible.

Please see here for the full list of terms and conditions for our refund and exchange policy.

> Sending Your Gifts Directly

Please feel free to order and send your gifts directly to the recipients through celldiy. 

We don’t include invoices in our packages.

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